I would like to express my profound gratitude to Multishield HMO for their excellent and highly commendable service which has been consistent for my family and I in the delivery of critical medical care. Multishield through their benign and empathetic officers were able to go the extra mile yesterday for my seriously ill son. My family and I were dissatisfied with the treatment my son got at one hospital earlier in the day, so we proceeded to Lifeline Children’s Hospital late last night without being registered or ever visiting that hospital before. On getting to the hospital I decided to call my HMO for help and Wema HCM as well – the result was startling. My phone kept ringing as Multishield and HCM swung to action to ensure my son got treated in a hospital I wasn’t registered with; one I had never visited neither had I even changed to that hospital. Care and empathy was displayed as Multishield approved my son’s treatment. The relief and joy this brought to my wife and I cannot be expressed with words. Multishield had done it again!!!

I am a staff of the Nigerian Prison Service, an NHIS enrollee (NHIS No. 1801074) under the management of Multishield Limited. When I was admitted to Shepherd Specialist Hospital, I received excellent care at the hospital and necessary visitation from Multishield Staff. I want to thank Multishield Limited for the excellent service in facilitating my care at Shepherd Specialist Hospital.

Multishield services has been good, the importance of health insurance cannot be overemphasized. There are employees who would not have been able to take care of their medical bills if not for this kind of scheme, so I must say you are doing a good job. We have had good business relationship with you people in the last few years.